Fitly AI Privacy Policy

This policy explains how Fitly AI collects, uses, shares, and protects information when you use our mobile app, Telegram bot, web app, and related services.

Last updated: June 1, 2026

Information We Collect

Account and profile information: Telegram user ID, display name, gender, age, height, weight, nutrition goal, and subscription status.
Food and nutrition information: food photos you submit, AI-generated nutrition estimates, daily logs, calories, protein, fat, carbohydrates, and related progress statistics.
Payment and subscription information: plan selection, transaction status, amount, provider reference, and subscription dates. We do not store full payment card details.
Technical information: basic request metadata, diagnostics, analytics events, and device or browser information needed to run, secure, and improve the service.

How We Use Information

To create and manage your Fitly AI account.
To analyze food images and calculate nutrition estimates.
To show daily, weekly, monthly, and total nutrition statistics.
To manage reminders, subscriptions, payments, limits, and customer support.
To protect the app from abuse, debug issues, improve reliability, and meet legal or platform review obligations.

Sharing and Third-Party Services

We do not sell your personal information.
We may process data through service providers that help us operate Fitly AI, including hosting, analytics, AI image analysis, Telegram authentication/bot features, and payment processing.
Third-party providers may process data according to their own privacy policies when you use their services, such as Telegram, payment providers, Apple, Google, or analytics infrastructure.

Data Retention

We keep account, nutrition, subscription, and transaction records while your account is active or as long as needed to provide the service.
Some transaction or operational records may be retained longer when required for security, dispute handling, accounting, or legal compliance.
Food photos and nutrition logs may be deleted or anonymized when they are no longer needed for the app experience.

Your Choices and Rights

You can update profile details in the app where editing controls are available.
You can request deletion of your account and related personal data by contacting us.
You can control app permissions, notifications, analytics choices, and platform privacy settings through iOS, Android, Telegram, Google Play, or App Store settings where available.

Children's Privacy

Fitly AI is not intended for children under 13. If we learn that we collected personal information from a child without appropriate consent, we will delete it.

Security

We use reasonable technical and organizational measures to protect personal information. No online service can guarantee absolute security, but we work to reduce risks and respond to issues promptly.

Changes to This Policy

We may update this Privacy Policy when our app, providers, platform requirements, or legal obligations change. The latest version will always be available on this page.

Contact Us

For privacy questions, account deletion, or data requests, contact us through Telegram.

Contact Fitly AI Support